Live chat for
Improve your customer experience and capture leads you are missing. We can advise visitors on suitable products, ordering online, booking appointments and more.
- 30 day free trial
- Human Chat Agents
- 90 day money back guarantee
Trusted by clients
Why product and service providers choose
Chat Heroes
Pre-approved responses
Personable and professional service
Our Chat Heroes are adaptable, empathetic, and represent your business with authenticity to help you build a stronger relationship with your clients.
Lead Generation
Live chat is a leading conversion tool that many businesses are using already. Improve customer service, advise on suitable products/services and capture leads you are missing. Your leads are sent instantly to you with full transcripts ready for you to convert.
9 years experience
No long term contracts
Human Chat Agents
“Is this a real person?” Visitors often open with this question.
While chat bots can be useful, but we have discovered that customers are happier and more at ease when they know they are speaking to a real person.
What customers say about us
Managed defib service
“Their understanding of our service and their natural approach to our website visitors is just brilliant. We love what they do for us, every day of the week.
The amount of leads that have been generated from their service that have converted for us far outweighs the monthly cost. We can’t recommend Chat Heroes highly enough for any business that wants to have a professional presence on their website answering questions and generating leads.“
Colin Gilbert
Defib Machines
Why it works
Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.
We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.
We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.
We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.
Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.
Start generating leads today
- Human chat agents
- Improve lead generation
- 90 day money back guarantee