UK Based Manned Web Chat Service

We are your quality online customer service team

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Turn Traffic Into Leads, Fast!

In this video you will meet the future of website lead generation and your future online customer service team.

Increase Lead Generation/Sales

Improve customer service, upsell related products/services & capture leads you are missing. Your leads are sent instantly to you with full transcripts ready for you to convert.

30 Day Trial

No card details taken and with no tie-in contracts, you can cancel anytime with no hidden fees.


Have your live chat managed by UK based agents 9am-10pm Mon-Fri & 9am-7pm Sat-Sun & Bank holidays. No hidden fees, no tie-in period.

Trusted by clients from multiple sectors

We've had a really positive experience in working with Chat Heroes, who we have found to be really proactive and consistent. When people visit the Chamber's website, the Chat Heroes team ask relevant questions and manage to strike a great balance between keeping interactions polite, but also well targeted. We have definitely seen an uptake on membership appointments and sign-ups generated via our website. There are also fewer small enquiries needing to be handled by our team on the phone, freeing them up for more productive tasks.
Ross Smith
Director of Policy

Quality Lead Generation For

Property Agents

More Landlords & Valuations

We have a proven track record in working with property agents throughout the UK. With customer seeing upto 30x Return On Investment within 6 months.

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Nil Cost To Charities

Our Chat Heroes Charity Program enables your charity to increase donations, fundraisers and volunteers at no cost and no risk to the charity.

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Small Businesses

Turn Traffic Into Leads

Chat Heroes specialise in proactively engaging with your website visitors and skilfully turning them into quality leads that are sent instantly to you.

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Chat Heroes Live Chat service has worked wonders for our ability to both acquire new clients and help to deal with any queries our existing or potential clients may have. We’ve found that with the one to one interaction of chat operators we are able to fast track our usual lead journey by providing all of the information clients need to help make their final decisions. The chat operators are polite and informative, will happily receive feedback from ourselves and we are very happy with the service.
Hannah Barnes
Marketing & PR Consultant
manned live chat
Chat Heroes

Live chat is an engaging and cost effective way to generate leads for your business

Step 1: Set Up & Publish

Complete your Frequently Asked Questions Database using our recommended core questions and sector specific customisable templates. Choose from a range of chat box colours and options, including having a custom box (fees apply).  Add the chat box to your website in seconds.

Step 2: Drive Traffic

Promote your website by utilising organic or paid social media traffic, website or blog traffic and more. Your chat box is live on every page of your website meaning you can get the most out of your current traffic and can capitalise on paid traffic.

Step 3: Engage & Capture

Capture qualified leads and promote products and services in a personalised way. We quickly respond to all questions based on your FAQ Database, allowing you to reach your audience with information and deals most relevant to their needs. Promote sales, deals and more!

Step 4: Convert

Drive direct and follow-up sales. All leads are sent instantly to you with a full transcript via email. Convert leads quickly or down the line with a follow up that is personalised based on the chat outcome.

This has worked for hundreds of organisations like you already…see their success.