TURNING YOUR WEBSITE TRAFFIC INTO WARM PROSPECTS

Our manned live chat service puts your business in direct conversation with your prospects wherever they’re searching, anytime they need you, no matter the device they’re using.

Your prospects receive a response in seconds, using your pre-approved material, showing amazing customer service and turning them into warm leads for you to close. You’ll know about it within 90 seconds.

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SEAN FARNELL, PARTNER AT BURGIS & BULLOCK

We signed a new client during the free trial who said that if it wasn’t for our web chat, it was unlikely she would have made contact. Just that one deal means several years of Chat Heroes costs were covered before they even raised their first invoice.

Given the free trial and how easy everything is, it’s a total no brainer.

- Fast Responses From Real People, 100% UK Based Agents -

Why it works

Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.

We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.

We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.

We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.

Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.

% OF CHATS GENERATE LEADS FOR OUR CLIENTS
40%
% INCREASE IN LEADS OVER 6 MONTHS
29%
% Of people hate waiting longer then 60 seconds for a chat
60%
% of people want to speak to a real person before purchasing
77%
% MORE CHATS USING PRO-ACTIVE LIVE CHAT
98%

TRUSTED BY CLIENTS

It engages our customers when they visit our website. People come to our site for all manner of reasons and it’s important to know what they’re looking for and what they’re trying achieve so that we can assist them.

HOWARD DAVIES

OPERATIONS DIRECTOR AT JUST CASH FLOW

We never imagined the amount of interaction with our site! Chat Heroes has helped us capture new clients and service existing clients who want us to contact them. We didn’t think people would use the service when reception was open but how wrong we were! Excellent addition to our team.

ANDREW SIMPSON

MORTONS SOLICITORS

Why professional services choose  Manned Live Chat, Chat Heroes

WE ARE HUMAN

We are real people based in the UK, who are specialists in engaging with people using live chat, building relationships and capturing leads.

7 Days a Week

Customers are visiting your website even when your business is closed, we make sure a real person is there to engage with them and capture their contact details.

COST EFFECTIVE

We are 23x cheaper than employing a full time employee, costing as little as 26.8p per hour, with no set up or cancellation fees.

NO MONTHLY CONTRACTS

We work with you on a monthly rolling contract, you are free to cancel anytime with no hidden fees. Our aim is to provide an amazing service that you will not be able to live without so there is no need to tie you in.

CUSTOMER SERVICE

We become an extension of your business by providing amazing customer service this begins by rapidly responding to chats. We use your FAQ Database to respond with the correct answers, while giving a warm and professional chat experience.

LEAD GENERATION

We gather key contact details and send them instantly to you along with a full transcript, then all you have to do is follow up and convert them into a sale, directly contributing to your business growth.

DEDICATED ACCOUNT MANAGER

You will receive a personal account manager that will work with you to continually improve our understanding of your business, recommendations on how to update your FAQ Database and increase your return on investment.

MORE LEADS CAPTURED

We answer your website visitor’s questions, building relationships and gather key contact details. We then send them instantly to you along with a full transcript, directly contributing to your business growth.

This has worked for hundreds of organisations like you already…see their success.

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Solicitor Case Study

Mortons Law

An extension to their customer service capabilities

Burgis and Bullock Case Study Banner
Chartered Accountants Case Study

Burgis and Bullock

“From a website chat to a new paying client in less than 24 hours”

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Estate Agent Video Review

Castedene Sales & Lettings

A new communication channel for viewing enquiries

LIVE CHAT IS AN ENGAGING AND COST EFFECTIVE WAY TO GENERATE LEADS FOR YOUR BUSINESS

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