TURNING YOUR WEBSITE TRAFFIC INTO WARM PROSPECTS
Our manned live chat service puts your business in direct conversation with your prospects wherever they’re searching, anytime they need you, no matter the device they’re using.
Your prospects receive a response in seconds, using your pre-approved material, showing amazing customer service and turning them into warm leads for you to close. You’ll know about it within 90 seconds.
SEAN FARNELL, PARTNER AT BURGIS & BULLOCK
We signed a new client during the free trial who said that if it wasn’t for our web chat, it was unlikely she would have made contact. Just that one deal means several years of Chat Heroes costs were covered before they even raised their first invoice.
Given the free trial and how easy everything is, it’s a total no brainer.
Why it works
Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.
We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.
We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.
We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.
Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.
TRUSTED BY CLIENTS
WE ARE HUMAN
We are real people based in the UK, who are specialists in engaging with people using live chat, building relationships and capturing leads.
7 Days a Week
Customers are visiting your website even when your business is closed, we make sure a real person is there to engage with them and capture their contact details.
COST EFFECTIVE
We are 23x cheaper than employing a full time employee, costing as little as 26.8p per hour, with no set up or cancellation fees.
NO MONTHLY CONTRACTS
We work with you on a monthly rolling contract, you are free to cancel anytime with no hidden fees. Our aim is to provide an amazing service that you will not be able to live without so there is no need to tie you in.
CUSTOMER SERVICE
We become an extension of your business by providing amazing customer service this begins by rapidly responding to chats. We use your FAQ Database to respond with the correct answers, while giving a warm and professional chat experience.
LEAD GENERATION
We gather key contact details and send them instantly to you along with a full transcript, then all you have to do is follow up and convert them into a sale, directly contributing to your business growth.
DEDICATED ACCOUNT MANAGER
You will receive a personal account manager that will work with you to continually improve our understanding of your business, recommendations on how to update your FAQ Database and increase your return on investment.
MORE LEADS CAPTURED
We answer your website visitor’s questions, building relationships and gather key contact details. We then send them instantly to you along with a full transcript, directly contributing to your business growth.
This has worked for hundreds of organisations like you already…see their success.
Mortons Law
An extension to their customer service capabilities
Burgis and Bullock
“From a website chat to a new paying client in less than 24 hours”
Castedene Sales & Lettings
A new communication channel for viewing enquiries