Live chat for

estate agents title

Generate more viewings and help your visitors find their perfect property. We have a proven track record working with estate and property agents, with customers seeing up to 40x return on investment.

  • 30 day free trial
  • Human chat agents
  • Increase viewings and sales
Start Free Trial

Trusted by clients

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Why estate agents choose
Chat Heroes

Pre-approved responses

All the responses given to your website visitors are pre-approved by you. We work with you to create a collection Frequently Asked Questions that we use.

9 years experience

For over 9 years we have gained extensive experience providing customer service for estate and property agents and generating leads for our customers via live chat.

Landlords and Commercial Property

Whether you provide landlord or commercial property services, we have experience covering these services. Once we gather key details and send them instantly to you along with a full transcript.

Viewings and sales generation

We can help your customers utilise the search tools on your website and navigate the viewing process. Your enquiries will then be sent through to you within minutes to follow up.

7 days a week

We cover the service and generate leads and viewings even when your agency is closed. 9am – 10pm Mon – Fri, 9am – 6pm Sat – Sun. 

Human Chat Agents

“Is this a real person?” Visitors often open with this question.

Live chat AI are useful, but we have discovered that customers are happier and more at ease when they know they are speaking to a real person.

Why it works

Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.
We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.
We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.
We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.
Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.
% OF CHATS GENERATE LEADS FOR OUR CLIENTS
40%
% INCREASE IN LEADS OVER 6 MONTHS
29%
% Of people hate waiting longer then 60 seconds for a chat
60%
% of people want to speak to a real person before purchasing
77%
% MORE CHATS USING PRO-ACTIVE LIVE CHAT
98%

What customers say about us

Week2week Serviced Apartments provide their customers with cost effective serviced apartments. Proud to provide customers with the same quality service expected from a luxury hotel, with the amenities you would expect from your own home. They initially contacted us as they wanted to open up communication channels to their website visitors and clients.
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Learn how to generate leads

Want to know more? Arrange a callback
Book a discovery call

How it works

How can Chat Heroes manage your live chat?

1) Sign up and complete your Frequently Asked Questions.

  • Choose from a range of sector specific, pre-populated and customisable questions and answers
  • Add your own expected faq's based on your services
  • We can then send you the Chat Box code for you to add to your website

2) WE PROACTIVELY ENGAGE WITH YOUR WEBSITE VISITORS, CREATING AN AUTHENTIC CUSTOMER EXPERIENCE AND GENERATE LEADS

  • Your live chat box automatically appears and we engage with your website visitors
  • Real UK based chat agents respond within seconds
  • Develop a strong relationship with your website visitors who quickly build trust in your business
  • Live when your customers are on your site, even if your business is closed

3) Our chat agents gather key contact details and send them instantly to you

  • Based on your frequently asked questions we recommend related products and services
  • All leads sent instantly to you via email with a full transcript
  • Leads consist of a minimum of a name and one contact detail e.g. email address or phone number
  • Weekly reports of all chats including leads

Start generating leads today

  • Human chat agents
  • Improve lead generation
  • 90 day money back guarantee
Start 30 day free trial