Live chat for

home improvement title

We have extensive experience working with and generating leads for home improvement providers of kitchens, bathrooms, and conservatories.

  • 30 day free trial
  • Human chat agents
  • 90 day money back guarantee
Start Free Trial

Trusted by clients

express skylights logo
kitchens plus logo

Why product providers choose
Chat Heroes

Pre-approved responses

All the responses given to your website visitors are pre-approved by you. We work with you to create a collection Frequently Asked Questions to ensure that we represent your business authentically.

CUSTOMER SERVICE FOR YOUR SECTOR

Over the last 9 years we have gained extensive experience generating leads for the home improvement sector. From new visitors needing guidance on your services, to returning customers.

Lead Generation

Live chat is a leading conversion tool that many businesses are using already. Arrange surveyor appointments, improve customer service, and help visitors navigate and order online. Your leads are sent instantly to you with full transcripts ready for you to convert.

Personable and professional service

Our Chat Heroes are adaptable, engaging, and represent your business with authenticity to help you build a stronger relationship with your customers.

No long term contract

Our Chat Heroes are here when you need them. We don’t lock you into long term contracts and are flexible to meet the needs of your business to help you succeed.

Human Chat Agents

“Is this a real person?” Visitors often open with this question.

While chat bots can be useful, but we have discovered that customers are happier and more at ease when they know they are speaking to a real person.

What customers say about us

“Brilliant Service! Very good service, works really well to capture your client on your website and get a chance to interact with them. Definitely recommend it!”
express skylights logo

Anne-Céline Tissot

Express Skylights

“I must say that Chat Heroes offer a fantastic service which has increased not only our turnover but also our ability to respond much quicker to queries that our customers may have. I would recommend Chat Heroes 100%.”

kitchens plus logo

Derek Bolton

Kitchens Plus LTD

Start generating leads today

Want to know more? Arrange a callback
Book a discovery call

Why it works

Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.
We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.
We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.
We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.
Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.
% OF CHATS GENERATE LEADS FOR OUR CLIENTS
40%
% INCREASE IN LEADS OVER 6 MONTHS
29%
% Of people hate waiting longer then 60 seconds for a chat
60%
% of people want to speak to a real person before purchasing
77%
% MORE CHATS USING PRO-ACTIVE LIVE CHAT
98%

How it works

How can Chat Heroes manage your live chat?

1) Sign up and complete your Frequently Asked Questions.

  • Choose from a range of sector specific, pre-populated and customisable questions and answers
  • Add your own expected faq's based on your services
  • We can then send you the Chat Box code for you to add to your website

2) WE PROACTIVELY ENGAGE WITH YOUR WEBSITE VISITORS, CREATING AN AUTHENTIC CUSTOMER EXPERIENCE AND GENERATE LEADS

  • Your live chat box automatically appears and we engage with your website visitors
  • Real UK based chat agents respond within seconds
  • Develop a strong relationship with your website visitors who quickly build trust in your business
  • Live when your customers are on your site, even if your business is closed

3) Our chat agents gather key contact details and send them instantly to you

  • Based on your frequently asked questions we recommend related products and services
  • All leads sent instantly to you via email with a full transcript
  • Leads consist of a minimum of a name and one contact detail e.g. email address or phone number
  • Weekly reports of all chats including leads

Start generating leads today

  • Human chat agents
  • Improve lead generation
  • 90 day money back guarantee
Start 30 day free trial