Turn Your Website Traffic Into Leads

For quality product providers of kitchens, bathrooms, and conservatories, we have years of experience and a proven track record.

Our manned live chat service puts your business in direct conversation with consumers wherever they’re searching, anytime they need you, no matter the device they’re using. Our UK based team respond within seconds using pre-approved responses, providing amazing customer service and skilfully gathering quality leads that are sent instantly to you.

Why Choose Chat Heroes?

30 Day Free Trial

Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.

No Tie-In Contracts

We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.

Quick & Easy Set Up

We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.

Pre-Approved Responses

We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.

100% Based In The UK

Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.

% OF CHATS GENERATE LEADS FOR OUR CLIENTS

40%

% INCREASE IN LEADS OVER 6 MONTHS

29%

% Of people hate waiting longer then 60 seconds for a chat

60%

% of people want to speak to a real person before purchasing

77%

% MORE CHATS USING PRO-ACTIVE LIVE CHAT

98%

I must say that Chat Heroes offer a fantastic service which has increased not only our turnover but also our ability to respond much quicker to queries that our customers may have. I would recommend Chat Heroes 100%.

Derek Bolton
Kitchens Plus LTD

WE ARE HUMAN

We are real people based in the UK, who are specialists in engaging with people using live chat, building relationships and capturing leads.

7 Days a Week

Customers are visiting your website even when your business is closed, we make sure a real person is there to engage with them and capture their contact details.

COST EFFECTIVE

We are 23x cheaper than employing a full time employee, costing as little as 26.8p per hour, with no set up or cancellation fees.

NO MONTHLY CONTRACTS

We work with you on a monthly rolling contract, you are free to cancel anytime with no hidden fees. Our aim is to provide an amazing service that you will not be able to live without so there is no need to tie you in.

CUSTOMER SERVICE

We become an extension of your business by providing amazing customer service this begins by rapidly responding to chats. We use your FAQ Database to respond with the correct answers, while giving a warm and professional chat experience.

LEAD GENERATION

We gather key contact details and send them instantly to you along with a full transcript, then all you have to do is follow up and convert them into a sale, directly contributing to your business growth.

DEDICATED ACCOUNT MANAGER

You will receive a personal account manager that will work with you to continually improve our understanding of your business, recommendations on how to update your FAQ Database and increase your return on investment.

MORE LEADS CAPTURED

We answer your website visitor’s questions, building relationships and gather key contact details. We then send them instantly to you along with a full transcript, directly contributing to your business growth.

Brilliant Service! Very good service, works really well to capture your client on your website and get a chance to interact with them. Definitely recommend it!

Anne-Céline Tissot
Express Skylights

Turn Your Website Traffic Into Leads

For quality product providers of kitchens, bathrooms, and conservatories, we have years of experience and a proven track record.