Turn Your Website Traffic Into Donations & Support​

Our manned live chat service puts your charity in direct conversation with donors, fundraisers and volunteers wherever they are searching, no matter the device they’re using. Our UK based team respond within seconds using pre-approved responses, providing amazing customer service and skilfully gathering quality leads that are sent instantly to you.

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How Is It Nil Risk To Your Charity?

Your charity can thrive through outsourced manned live chat at nil risk.

Exclusively as a Charity or Not For Profit, you have the option to add a business sponsor ‘logo with a click through option’ as a thank you to your Chat Heroes live chat box; your business sponsor can pay for your live chat service on your behalf.

Chat Heroes Corporate Sponsorship

For approximately £8 Per Day

On average, business sponsors pay approximately £8 per day. The amount of sponsorship depends on the amount of chats your charity has per month. The more chats you have, the more their business is seen.

Tax Relief On Contribution

Paying for your chat box is classed as a business sponsorship and is eligible for full charitable tax reliefs.

Prime Advertising Space

The business sponsors logo appears on your chat box. The more chats you have, the more effective their sponsorship is.

No Tie In Contracts

The business sponsorship can be done on a month by month basis, meaning there is no long term commitment and you can change your business sponsor as often as you wish.

REGISTER YOUR INTEREST IN THE CHAT HEROES CHARITY PROGRAM

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CHARITY PROGRAM SPACES AVAILABLE

There is no obligation to start the program or sponsor a charities live chat box.

This is phase 2 of the Chat Heroes Charity Program, at this stage we can only accommodate 100 charities meaning we can accommodate a maximum of 100 business sponsors. By registering your interest you are confirming you would like more information about the Chat Heroes Charity Program and will be guaranteed a place for your business and charity to be 1 of the 100 charities if you decide to go-ahead with the program.

Complete the form to register your charities interest in the Chat Heroes Charity Program.

There is no obligation to start the program or start the free trial. By registering your interest you are reserving your space as 1 of the 100 charities that will benefit from live chat at nil cost.

Your Name (required)

Charity Name (required)

Phone Number (required)

Your Email (required)

HOW CAN CHAT HEROES MANAGE YOUR LIVE CHAT WHEN WE DON’T KNOW YOUR CHARITY?

1) Complete your Frequently Asked Questions database and choose your chat box design

*This will incur a small cost

2) WE PROACTIVELY ENGAGE WITH YOUR WEBSITE VISITORS, CREATING AN AMAZING CUSTOMER EXPERIENCE AND GENERATE YOU QUALITY LEADS

3) Our chat agents skilfully gather key contact details and send them instantly to you

FIND OUT WHY OUR CUSTOMERS LOVE CHAT HEROES

COCO has seen continuous success through live chat lead generation in the form of online donations, volunteers and most impressively through fundraisers taking on challenges like Mount Kilimanjaro. An opportunity they feel they would missed without Chat Heroes.

Since filming we have worked closely with Brad French (Overseas Operations Manager) and continued to train our chat agents to improve and optimise our performance. We are now proud to say that we have increased their monthly lead generation by 29%.

We work hard to develop our relationship with our charities to keep improving our live chat service.

Turn your website traffic into leads