Turn Your Website Traffic Into Leads​

Our manned live chat service puts your charity in direct conversation with donors, fundraisers and volunteers wherever they’re searching, anytime they need you, no matter the device they’re using. Our UK based team respond within seconds using pre-approved responses, providing amazing customer service and skilfully gathering quality leads that are sent instantly to you.
- More Donations, More Volunteers, More Fundraisers, Fast responses from real people, 100% UK Based, 30 Day Trial, Simple Fast Charitable Leads -

How Is It Nil Cost To Your Charity?

Your charity can thrive through outsourced manned live chat at nil cost.

Exclusively as a Charity or Not For Profit, you have the option to add a business sponsor to your Chat Heroes live chat box. This will include a short message, business logo and link to their website.

Your business sponsor will pay for your live chat service on your behalf.

Chat Heroes can help you receive up to £10,000 every month to spend on directing targeted traffic to your charities website, increasing opportunities to increase donations, volunteers and fundraisers.

Chat Heroes Corporate Sponsorship

Less Than £4 Per Day

On average, business sponsors pay less than £4 per day. The amount of sponsorship depends on the amount of chats your charity has per month. The more chats you have, more their business is seen.

Tax Relief On Contribution

Paying for your chat box is classed as a business sponsorship and is eligible for full charitable tax reliefs.

Prime Advertising Space

The business sponsors logo appears on your chat box with a clickable link to their website. The more chats you have, the more effective their sponsorship is.

No Tie In Contracts

The business sponsorship can be done on a month by month basis, meaning there is no long term commitment and you can change your business sponsor as often as you wish.

REGISTER YOUR INTEREST IN THE CHAT HEROES CHARITY PROGRAM

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CHARITY PROGRAM SPACES AVAILABLE

There is no obligation to start the program or sponsor a charities live chat box.

This is phase 2 of the Chat Heroes Charity Program, at this stage we can only accommodate 100 charities meaning we can accommodate a maximum of 100 business sponsors. By registering your interest you are confirming you would like more information about the Chat Heroes Charity Program and will be guaranteed a place for your business and charity to be 1 of the 100 charities if you decide to go-ahead with the program.

Complete the form to register your charities interest in the Chat Heroes Charity Program.

There is no obligation to start the program or start the trial. By registering your interest you are reserving your space as 1 of the 100 charities that will benefit from live chat at nil cost.

Your Name (required)

Charity Name (required)

Phone Number (required)

Your Email (required)

HOW CAN CHAT HEROES MANAGE YOUR LIVE CHAT WHEN WE DON’T KNOW YOUR CHARITY?

1) Complete your Frequently Asked Questions database and choose your chat box design

  • Complete 7 core questions (minimum requirement)
  • Choose from a range of sector specific, pre-populated and customisable questions and answers
  • Add your own expected questions and answers
  • Choose your chat box colour
  • Remove the Chat Heroes logo and replace with your business sponsors with a link to their website
  • Upgrade to a custom chat box, add your logo, brand colours with a unique design.*

*This will incur a small cost

2) WE PROACTIVELY ENGAGE WITH YOUR WEBSITE VISITORS, CREATING AN AMAZING CUSTOMER EXPERIENCE AND GENERATE YOU HOT LEADS

  • Your live chat box automatically appears and engages with your website visitors
  • Real people respond within seconds
  • All chat agents are UK based
  • Answers based on your pre-approved Frequently Asked Questions Database
  • Fast customer service, providing answers to questions as your customers have them
  • Develop a strong relationship with your website visitors who quickly build trust in your business
  • Live when your customers are on your site, even if your business is closed

3) Our chat agents skilfully gather key contact details and send them instantly to you

  • Based on your frequently asked questions we recommend (upsell) related products and services
  • All leads sent instantly to you via email with a full transcript
  • Leads consist of a minimum of a name and one contact detail e.g. email address or phone number
  • Weekly reports of all chats including leads
  • Ongoing support from your dedicated account manager to continually improve performance and increase quantity and quality of leads

FIND OUT WHY OUR CUSTOMERS LOVE CHAT HEROES

COCO has seen continuous success through live chat lead generation in the form of online donations, volunteers and most impressively through fundraisers taking on challenges like Mount Kilimanjaro. An opportunity they feel they would missed without Chat Heroes.

Since filming we have worked closely with Brad French (Overseas Operations Manager) and continued to train our chat agents to improve and optimise our performance. We are now proud to say that we have increased their monthly lead generation by 29%.

We work hard to develop our relationship with our charities to keep improving our live chat service.

Turn your website traffic into leads

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