Why Live Chat Is a Must Have For Your Website
Live Chat is one of the fastest growing customer service tools available. With the demand of support through multiple channels, it's becoming clear that live chat is a necessary component…
5 Ways To Make Your Website More Mobile Friendly
1 - Set A Mobile Preferred Width It's important when putting your website together that you bare in mind the change in screen width from your standard computer and a…
Why Speed Is Key In Customer Support
Social media as a resource to online businesses is massive. In terms of marketing to your target audience, utilising social media is of crucial importance as it essentially takes the…
5 Online Customer Service Wins
Customer service doesn't always have to be as plain as resolving issues and being done with it. In an online world full of social media users it's very important to…
Why Live Chat Can Be An Instant Success For Your E Commerce Site
Think of your website as if it were a merchandise stall. The layout, and all of it's features must engage and persuade the visitors to purchase. In reference to merchandising, John…
Your Chatbox Design Options
Chat Heroes like to put our clients first. This is why we make our service as bespoke as possible to ensure you find your perfect live chat solution for your…
6 Ways Live Chat Can Grow Your Online Sales Leads
Generating online sales leads is essential to any online business. Depending solely on website visitors finding and filling out your contact form as a way of generating leads is not…
Why Use Manned Live Chat For Estate Agents
Regardless of the type of industry you are in, great customer service is important. It revolves around one thing: reducing the effort customers expend in order to get their queries…
5 Ways Live Chat Increases Conversion Rates
Live chat is a powerful tool that can be used to initiate online communication between a brand and a client or consumer in real time. It can also be used…
6 Major Positives To Outsourcing Live Chat
Live chat started as a private communication tool. Today, live chat has changed into an essential communication tool for any online business. Most e-commerce sites have embraced live chat because…