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Read more about the article Why Live Chat Is a Must Have For Your Website

Why Live Chat Is a Must Have For Your Website

  • Post author:Chat Heroes
  • Post published:21st December 2016
  • Post category:Customer Service/Lead Generation/Live Chat

Live Chat is one of the fastest growing customer service tools available. With the demand of support through multiple channels, it's becoming clear that live chat is a necessary component…

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Read more about the article 5 Ways To Make Your Website More Mobile Friendly

5 Ways To Make Your Website More Mobile Friendly

  • Post author:Chat Heroes
  • Post published:12th December 2016
  • Post category:Customer Service/Live Chat

1 - Set A Mobile Preferred Width It's important when putting your website together that you bare in mind the change in screen width from your standard computer and a…

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Read more about the article Why Speed Is Key In Customer Support

Why Speed Is Key In Customer Support

  • Post author:Chat Heroes
  • Post published:30th November 2016
  • Post category:Customer Service/Lead Generation/Live Chat

Social media as a resource to online businesses is massive. In terms of marketing to your target audience, utilising social media is of crucial importance as it essentially takes the…

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Read more about the article 5 Online Customer Service Wins

5 Online Customer Service Wins

  • Post author:Chat Heroes
  • Post published:12th November 2016
  • Post category:Customer Service/Live Chat

Customer service doesn't always have to be as plain as resolving issues and being done with it. In an online world full of social media users it's very important to…

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Read more about the article Why Live Chat Can Be An Instant Success For Your E Commerce Site

Why Live Chat Can Be An Instant Success For Your E Commerce Site

  • Post author:Chat Heroes
  • Post published:26th October 2016
  • Post category:Customer Service/Live Chat

Think of your website as if it were a merchandise stall. The layout, and all of it's features must engage and persuade the visitors to purchase.  In reference to merchandising, John…

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Read more about the article Your Chatbox Design Options

Your Chatbox Design Options

  • Post author:Chat Heroes
  • Post published:5th October 2016
  • Post category:Knowledge Base/Live Chat

Chat Heroes like to put our clients first. This is why we make our service as bespoke as possible to ensure you find your perfect live chat solution for your…

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Read more about the article 6 Ways Live Chat Can Grow Your Online Sales Leads

6 Ways Live Chat Can Grow Your Online Sales Leads

  • Post author:Chat Heroes
  • Post published:31st August 2016
  • Post category:Customer Service/Lead Generation/Live Chat

Generating online sales leads is essential to any online business. Depending solely on website visitors finding and filling out your contact form as a way of generating  leads is not…

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Read more about the article Why Use Manned Live Chat For Estate Agents

Why Use Manned Live Chat For Estate Agents

  • Post author:Chat Heroes
  • Post published:27th August 2016
  • Post category:Chat Heroes For Property/Customer Service/Live Chat

Regardless of the type of industry you are in, great customer service is important. It revolves around one thing: reducing the effort customers expend in order to get their queries…

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Read more about the article 5 Ways Live Chat Increases Conversion Rates

5 Ways Live Chat Increases Conversion Rates

  • Post author:Chat Heroes
  • Post published:23rd August 2016
  • Post category:Data Capture/Lead Generation/Live Chat

Live chat is a powerful tool that can be used to initiate online communication between a brand and a client or consumer in real time. It can also be used…

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Read more about the article 6 Major Positives To Outsourcing Live Chat

6 Major Positives To Outsourcing Live Chat

  • Post author:Chat Heroes
  • Post published:6th August 2016
  • Post category:Customer Service/Live Chat

Live chat started as a private communication tool. Today, live chat has changed into an essential communication tool for any online business. Most e-commerce sites have embraced live chat because…

Continue Reading6 Major Positives To Outsourcing Live Chat
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‘Chat Heroes’ is a trading name of SME Business Chat Ltd, a limited liability company registered in England and Wales (company number 09226318). Registered office: Town Hall Chambers, High Street East, Wallsend, Newcastle Upon Tyne, NE28 7AT. VAT registration number: GB195996232.

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