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5 Ways Outsourced Live Chat Can Make Your Online Business More Manageable

5 Ways Outsourced Live Chat Can Make Your Online Business More Manageable

  • Post author:Connor McGregor
  • Post published:27th October 2017
  • Post category:Customer Service/Data Capture

Cuts Out Simple Queries. It can be tiresome having to answer the same old queries when a visitor calls your business.  Having an outsourced live chat solution means simple questions…

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5 Ways To Improve Your Website Navigation

5 Ways To Improve Your Website Navigation

  • Post author:Connor McGregor
  • Post published:22nd February 2017
  • Post category:Data Capture/Lead Generation

Your website is your companies shop front in the online world. So it's very important to have a user friendly site to make sure you can make the most out…

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What’s To Come In E commerce in 2017
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What’s To Come In E commerce in 2017

  • Post author:Connor McGregor
  • Post published:25th January 2017
  • Post category:Customer Service/Data Capture/Lead Generation

2017 is your year! You can feel it in the air, this is the year when your brand really takes off. So to help you on your way here is…

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Why Live Chat Is The Most Engaging Form Of Data Capture

Why Live Chat Is The Most Engaging Form Of Data Capture

  • Post author:Connor McGregor
  • Post published:9th November 2016
  • Post category:Customer Service/Data Capture

Instant Gratification The instant response time live chat can provide is unmatched by other alternatives. E consultancy research has found that 79% of people see live chat as preferred as it means…

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5 Ways Live Chat Increases Conversion Rates

5 Ways Live Chat Increases Conversion Rates

  • Post author:Connor McGregor
  • Post published:23rd August 2016
  • Post category:Data Capture/Lead Generation/Live Chat

Live chat is a powerful tool that can be used to initiate online communication between a brand and a client or consumer in real time. It can also be used…

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5 Foolproof Ways To Capture Website Visitor Data

5 Foolproof Ways To Capture Website Visitor Data

  • Post author:Connor McGregor
  • Post published:23rd July 2016
  • Post category:Data Capture

Data capture is vitally important in any marketing campaign. It's all very well creating the right content, but ultimately you need someone to target. Capturing data through your website can…

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‘Chat Heroes’ is a trading name of SME Business Chat Ltd, a limited liability company registered in England and Wales (company number 09226318). Registered office: Town Hall Chambers, High Street East, Wallsend, Newcastle Upon Tyne, NE28 7AT. VAT registration number: GB195996232.

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