Christmas Holiday Coverage
As people in business will very well know - the month of December is a time of mass consumerism. To cater to this, it is important to have good customer…
5 Ways Outsourced Live Chat Can Make Your Online Business More Manageable
Cuts Out Simple Queries. It can be tiresome having to answer the same old queries when a visitor calls your business. Having an outsourced live chat solution means simple questions…
Can Solicitors Use Live Chat?
Can Solicitors Use Live Chat - to Improve their Business Chat Heroes had an article published in Manchester based M3 - Marketing Aspects magazine. The full article can be found…
Outsourced Live Chat for Accountants
Live Chat for Accountants It is important for professional services to provide an efficient and high level of customer service, as well as generating new enquiries. Live chat for accountants provides…
Gubagoo Alternative – for Car Sales
Is there a Gubagoo Alternative? Sometimes you come across technology solutions that are so unique within a sector that they can do nothing but impress, with the way that the…
Going for Growth – Live Chat for Estate Agents
Job Advertisement - Live Chat for Estate Agents Chat Heroes, based near Newcastle, are going through an exciting growth stage, this was recently reported in the Chronicle Live article. Part of…
Manned Live Chat in Manchester
Sourcing Manned Live Chat in Manchester When it comes to digital and tech innovation Manchester is currently an exciting place to be, second to London in the UK. Finding a…
Manned Live Chat for Solicitors , Accountants & Professionals
Manned Live Chat for Solicitors and Professionals Excellent customer service can be seen as a differentiator for any business - manned live chat for solicitors and professional services are no…
Growing Business with Forward Ladies
Chat Heroes Growing - Calling out for Forward Ladies Our very own Allison Lawton has been nominated for a Forward Ladies National Award. Hear what she had to say on her…
Do Chat Bots Really Work For Solicitors?
A question that regularly occurs as a chat agent is - "are you a robot?" People are so shocked to see customer service delivered via manned web chat. So much…