Ethically Increase Sales
Prime Advertising Space
Ethically Increase Sales
Tax Deductible
Attract & Retain Investors
Great Public Relations Opportunities
100% UK Based
Why Sponsoring A
Local Charity
National Charity
International Charity
Ethically Benefits Your Business

Live chat is an engaging and cost effective way to generate leads for your favoured charity

Step 1: Set Up & Publish

Your charity completes their Frequently Asked Questions Database using our recommended core questions and sector specific customisable templates. They can choose from a range of chat box colours and options, we then add your businesses logo, strap line and link to your website.

Step 2: Drive Traffic

Your charity will attract website visitors utilising organic or paid social media traffic, website or blog traffic and more. The sponsored chat box is live on every page of their website meaning they can get the most out of their current traffic, increasing donations and gaining additional support while your brand is in prime advertising space as the sponsor of the charities live chat box sponsor.

Step 3: Engage & Capture

The charity will love the service as we capture qualified leads and promote events, merchandise, sponsorship and direct donors to donor pages in a personalised way. We quickly respond to all questions based on your FAQ Database, allowing you to reach your audience with information and deals most relevant to their needs. Promote sales, deals and more!

Step 4: Convert

Drive direct and follow-up sales. All leads are sent instantly to the charity with a full transcript via email. They can then convert leads quickly or down the line with a follow up that is personalised based on the chat outcome. This additional donations/support will be a direct result of your live chat box sponsorship, taking the value of the sponsor from £4/day to £000’s for the charity.

Ethically Increase Traffic To Your Website By Sponsoring a Charity

Chat Heroes provides online customer service on your favourite charities website through a manned live chat service that delivers charitable leads, 7 days a week.
Our team of experienced Chat Heroes use frequently asked questions, approved by your own chosen charity experts, to effectively provide high quality customer service support to donors, volunteers, potential charity users and fundraisers.
Your business has the opportunity to sponsor your chosen charities chat box from as little as £4/day.
Your sponsorship is eligible to tax relief and provides you with ethical advertising for your business.

How Do You Turn £4/Day Into £000’S For Your Favourite Charity?

Your chosen charity can thrive through outsourced manned live chat at nil cost.

As the business sponsor you have the option to add a short message, logo and link to your website on their chat heroes live chat box.

Ethically giving your business prime position on your charities websites and turning your small sponsorship from £4/day into thousands of pounds with of additional donations and fundraising support.

Chat Heroes Corporate Sponsorship

Less Than £4 Per Day

On average, business sponsors pay less than £4 per day. The amount of sponsorship depends on the amount of chats your charity has per month. The more chats your charity has, more your business is seen.

Prime Advertising Space

Your logo appears on the charities chat box with a clickable link to your website. The more chats the charity has, the more effective your sponsorship is.

Tax Relief On Contribution

Paying for your favoured charity chat box is classed as a business sponsorship and the payment is eligible for 100% charitable tax reliefs.

No Tie In Contracts

The business sponsorship can be done on a month by month basis, meaning there is no long term commitment and you can cancel your business sponsorship at any time with no hidden fees.

Find Out Why Our Customers Love Chat Heroes

COCO has seen continuous success through live chat lead generation in the form of online donations, volunteers and most impressively through fundraisers taking on challenges like Mount Kilimanjaro. An opportunity they feel they would missed without Chat Heroes.

Since filming we have worked closely with Brad French (Overseas Operations Manager) and continued to train our chat agents to improve and optimise our performance. We are now proud to say that we have increased their monthly lead generation by 29%.

We work hard to develop our relationship with our charities to keep improving our live chat service.

Read More About COCO Charity

Register Your Interest In The Chat Heroes Charity Program


Charity Program Spaces Available

There is no obligation to start the program or sponsor a charities live chat box.

This is phase 2 of the Chat Heroes Charity Program, at this stage we can only accommodate 100 charities meaning we can accommodate a maximum of 100 business sponsors. By registering your interest you are confirming you would like more information about the Chat Heroes Charity Program and will be guaranteed a place for your business and charity to be 1 of the 100 charities if you decide to go-ahead with the program.

Complete the form to register your charities interest in the Chat Heroes Charity Program.

There is no obligation to start the program or start the trial. By registering your interest you are reserving your space as 1 of the 100 charities that will benefit from live chat at nil cost.

Your Name (required)

Business Name (required)

Phone Number (required)

Your Email (required)

If you have a chosen charity please state below (if you would like to sponsor more then one charity please list on separate lines)

Why Your Business Should Support A Charity

Complete Your Corporate Social Responsibility

Corporate social responsibility (CSR) is a broad term used to describe a company’s efforts to improve society in some way.

Sponsoring a charities manned live chat box directly contributes towards your businesses CSR Program.

Great Public Relations

Sharing the stories can benefit your company on many levels.

  • Visitors to the company’s website can see what activities you are doing
  • coverage in the media can reinforce to current employees that they made a good job choice
  • It can demonstrate to clients, customers and business partners that your organisation and its leadership team are dedicated to charitable causes.
  • Many business awards applications there is a question about the companies Corporate social responsibility (CSR) practices.

Tax Deductions

100% of the payment for your for your charities chat box is tax deductible, meaning it will be deducted from taxable income or the amount of tax to be paid.

Gain Customer Support

Giving back to your community will help you build stronger relationships with your existing customers – and gain new ones.

Giving a regular portion of your profit to good causes is a great way to rally the support of your customer base – and can even help create new marketing opportunities to expand your reach.

Increases Media Coverage

Sharing photos and stories on social media of your charitable endeavours is a great way to generate publicity and traffic to your website.

Great Networking Opportunities

Through being part of a charity you can belong to a powerful network of like-minded business owners that you meet with regularly for a joint cause.

Boosts Employee Engagement

Giving employees a chance to give back to charities also helps to instill a sense of pride in themselves and their organisation. They are proud to work for a company that supports philanthropic programs, which can lead to increased loyalty and better retention.

Attract & Retain Investors

Investors who are pouring money into companies want to know that their funds are being used properly.
Not only does this mean that corporations must have sound business plans and budgets, but it also means that they should have a strong sense of corporate social responsibility.

  • Can I Register A Charity On Their Behalf?

    A member of the charities team must register the charity as we will need to have direct contact with them to update their FAQ Database and send the live chat code too.

  • Can I Recommend This Program To A Charity?

    Yes, we recommend you speaking to your favoured charity straight away before another business has the chance to speak with them. They then need to Register Their Interest and state you are their business sponsor.

  • Can a Charity Have Multiple Business Sponsors?

    No, your business will be the only business on the chat box

  • I Want to Sponsor A Charity, Can You Introduce Me to One?

    Yes, potentially we can, you have a couple of choices,

    1. Find a charity you would like to be connected with and contact them
    2. Register your interest today and state that you have not connected to a charity as we have charities in our database looking for business sponsors
  • Can I Sponsor More Than One Charity?

    Yes, through business sponsorship you can sponsor as many charities as you wish, please state how many/which charities you would like to sponsor when your register your interest.

  • Will The Charity get A Trial to Try the Service?

    Yes, this let all parties know how many chats the charity can expect to see on average, more chats they have, and more people see your business logo on the live chat box.

  • How Many Chats With The Charity Have Per Month?

    It is impossible for us to know until we add Chat Heroes to their website. They will receive a 30 day free trial to check how many chats they will receive

  • How Long Can I Sponsor The Charity For?

    You sponsor your charity on a month by month basis which you can continue for as long as you wish or cancel at any time.

Have another questions? Chat With Us Today

Why Choose Chat Heroes?

  • 30 Day Trial

    Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.

  • No Tie-In Contracts

    We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.

  • Quick & Easy Set Up

    We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.

  • Pre-Approved Responses

    We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.

  • 100% Based In The UK

    Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.

  • Live Chat Software Included

    The live chat software is included within your monthly cost so there is no hidden fees or software headaches.

% Of people hate waiting longer then 60 seconds for a chat0%
% of people want to speak to a real person before purchasing0%

We Are Human

We are real people based in the UK, who are specialists in engaging with people using live chat, building relationships and capturing leads.

7 Days A Week

Customers are visiting your website even when your charity is closed, we make sure a real person is there to engage with them and capture their contact details.

Cost Effective

We are 23x cheaper than employing a full time employee, costing as little as 26.8p per hour, and with your business sponsor paying on your behalf it will be nil cost to your charity.

No Monthly Contracts

We work with you on a monthly rolling contract, cancel anytime with no hidden fees. Our aim is to provide an amazing service that you will not be able to live without so there is no need to tie you in.

Customer Service

We become an extension of your charity by providing amazing customer service this begins by rapidly responding to chats. We use your FAQ Database to respond with the correct answers, while giving a warm and professional chat experience.

Lead Generation

We gather key contact details and send them instantly to you along with a full transcript, then all you have to do is follow up and convert them into a sale, directly contributing to your charity growth.

Dedicated Account Manager

You will receive a personal account manager that will work with you to continually improve our understanding of your charity, recommendations on how to update your FAQ Database and increase your return on investment.

More Leads Captured

We answer your website visitor’s questions, building relationships and gather key contact details. We then send them instantly to you along with a full transcript, directly contributing to your charity’s growth.

This has worked for hundreds of organisations already…see their success.

Will Chat Heroes Help Generate Leads For Your Charity?


Take The Quiz

Even More Advertising Space On Your Charities Website…

  • A business sponsor pays for the technology in return for the advertising area at the top of the channel (see here)
  • Drive Traffic to Your Charities Website with Their Own Online TV Channel!
  • Up To 11 Advertising Spaces Available Within the Channel Giving You Multiple Opportunities For Advertising.
  • They Can Upload All Forms Of Media, Be It Video, Text, Photos Or PDF's.
  • Integrated With Your Social Media - Distribute Their Content Instantly.
  • Drive Traffic to Your Charities Website Increasing Donations and Fundraising Support When Doubled Up With Chat Heroes!

A business sponsor pays for the technology in return for the advertising area at the top of the channel