5 Skills To Develop To Be Great At Customer Service
In any business that you come across you’ll find that the attention to customer service is priority, and so it should be. Good customer service for your customers is like…
The Importance Of FAQs To Live Chat
FAQs - how do we get to know your business? One of the most common questions our innovation in outsourced live web chat stirs up is: “how do your chat…
Top 9 Reasons Businesses Are Turning To Live Chat
The problem with most websites is that many customers cannot find the information and answers they are looking for in a timely manner so they leave and go to a…
40% Of Our Chats Generate Leads!
At Chat Heroes we pride ourselves as a great solution to generate leads for your company, we want to be your definition of hero and more. We have been analysing…
What Does “A Hero” Mean To You?
We have been talking this week about what it means to be a "Hero" and how we can live up to 'hero level' expectations for our clients! It was really interesting…
Designing Your Custom Livechat Service
Your customised service... The livechat box, similarly to your webpage itself, is an active extension of your company. We like our service to be tailored to be the perfect fit…
We Expect Customer Service Face To Face Why Not Online?
Customer service should be offered online Walk into most shops today and you are likely to receive a high standard of customer service, with a greeting at the door, assistance…
Boost Your Instagram Followers With These 5 Hacks
Growing your Instagram follower base may seem simple to you if you work on the principle of like-follow-repost. This social media site may not be something you should underestimate however. Instagram recently…
3 Tips To Turn Your Blog Into The Ultimate Online Tool For Lead Generation
Do you feel like your blog is old and not valuable - just because you are not seeing people on it regularly? Do you want to find the way to…