The Step By Step Guide To The Affiliate Sign-Up Process
Chat Heroes have recently launched our massively rewarding Affiliate Scheme. But we understand for a lot of you out there, the benefits may not be as clear as it is…
6 Major Positives To Outsourcing Live Chat
Live chat started as a private communication tool. Today, live chat has changed into an essential communication tool for any online business. Most e-commerce sites have embraced live chat because…
How to Increase Customer Loyalty with Live Chat
Being among the most widely used communication channels adopted by most websites, live chat has ultimately found its correct position as a communication metric, which not only builds bridges with…
The Secret To Increasing Your Property Business’ Lead Generation By 29%
The Real Estate market being as massively competitive as it is, calls for industry leaders to take action. Breaking the mould with new and innovative ideas is the way forward. If…
The Do’s And Don’ts Of Live Chat
Live Chat can be a great customer service solution. However there are certain habits that can be better than others when using web chat to get the best results in…
5 Foolproof Ways To Capture Website Visitor Data
Data capture is vitally important in any marketing campaign. It's all very well creating the right content, but ultimately you need someone to target. Capturing data through your website can…
5 Reasons That Make Live Chat A Winner For Charities
Help only matters if it is available to the right people at the right time. Charity organisations and other organisations that try to offer help to the people who need…
What Is Good Customer Service Online?
The customer market has changed a lot. With these changes, the service provided to support it has had to also evolve. In this customer-centric age the standards are constantly rising.…
4 Ways Live Chat Can Improve Your Website’s Customer Journey
Website traffic is hard to measure. Visitors very often leave without finding the information they were looking for. In an instant you are left with no trace that they were ever…
Why Live Chat Is Important in 2016
In the age of the online shopper, websites are designed to navigate customers to purchasing within a few clicks of the mouse.This calls into question: do we really need customer…