Why Live Chat Is a Must Have For Your Website
Live Chat is one of the fastest growing customer service tools available. With the demand of support through multiple channels, it's becoming clear that live chat is a necessary component…
5 Ways To Make Your Website More Mobile Friendly
1 - Set A Mobile Preferred Width It's important when putting your website together that you bare in mind the change in screen width from your standard computer and a…
Why Speed Is Key In Customer Support
Social media as a resource to online businesses is massive. In terms of marketing to your target audience, utilising social media is of crucial importance as it essentially takes the…
3 Top Tips To Avoid Shopping Cart Abandonment
There is a tendency with online shoppers to abandon their sales. On the run up to the infamous Black Friday sales, consumers are scouting out the bargains. A lot of…
5 Online Customer Service Wins
Customer service doesn't always have to be as plain as resolving issues and being done with it. In an online world full of social media users it's very important to…
Why Live Chat Is The Most Engaging Form Of Data Capture
Instant Gratification The instant response time live chat can provide is unmatched by other alternatives. E consultancy research has found that 79% of people see live chat as preferred as it means…
Why Live Chat Can Be An Instant Success For Your E Commerce Site
Think of your website as if it were a merchandise stall. The layout, and all of it's features must engage and persuade the visitors to purchase. In reference to merchandising, John…
Introducing The Chat Heroes Demo
Live chat as a concept can be quite difficult to understand and apply to your business. Our team are more than happy to assist you through live chat if you…
Your Chatbox Design Options
Chat Heroes like to put our clients first. This is why we make our service as bespoke as possible to ensure you find your perfect live chat solution for your…
The Top 3 Ways To Advertise Your Business
There are so many different ways to advertise your business it's very easy to get lost. Or you might get caught up in methods that don't work. It's important as…