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Christmas Holiday Coverage 2020

  • Post author:Chat Heroes
  • Post published:26th November 2020
  • Post category:Uncategorised

As many people in business will very well know – the month of December is a time of mass consumerism. To provide for this increased demand, it is important to…

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Can You Improve Lead Generation Conversion? Interview with Paul Lawton

  • Post author:Chat Heroes
  • Post published:20th June 2019
  • Post category:Uncategorised

There are a more methods than ever before for lead generation through digital marketing innovations.  The question for businesses is which ones to take?

Continue ReadingCan You Improve Lead Generation Conversion? Interview with Paul Lawton

Are You Risking Brand Damage with Bad Customer Service?

  • Post author:Chat Heroes
  • Post published:20th June 2019
  • Post category:Uncategorised

Building a successful brand takes time. Unfortunately, causing irreparable damage to it can happen all too quickly and easily.

Continue ReadingAre You Risking Brand Damage with Bad Customer Service?
Read more about the article Why Live Chat Works

Why Live Chat Works

  • Post author:Chat Heroes
  • Post published:2nd August 2018
  • Post category:Live Chat

Manned live chat support is a great innovation. Businesses want to use live chat because of its advantages to their customers. The only issue being, only some of the larger…

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Read more about the article Christmas Holiday Coverage

Christmas Holiday Coverage

  • Post author:Chat Heroes
  • Post published:18th December 2017
  • Post category:Customer Service/Live Chat/What's New

As people in business will very well know - the month of December is a time of mass consumerism. To cater to this, it is important to have good customer…

Continue ReadingChristmas Holiday Coverage

Manned Live Chat for Car Dealers

  • Post author:Chat Heroes
  • Post published:1st November 2017
  • Post category:Uncategorised

The car sales sector is going through a transformation, especially in light of the news that Amazon is planning to enter the arena. Is manned live chat for car dealers…

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Astounding Manned Chat Service – Try It Now!

  • Post author:Chat Heroes
  • Post published:28th October 2017
  • Post category:Uncategorised

Everyone loves to receive positive feedback - especially if it is from clients referring to your service as an astounding manned chat service... Chat Heroes works particularly well for companies that…

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Read more about the article 5 Ways Outsourced Live Chat Can Make Your Online Business More Manageable

5 Ways Outsourced Live Chat Can Make Your Online Business More Manageable

  • Post author:Chat Heroes
  • Post published:27th October 2017
  • Post category:Customer Service/Data Capture

Cuts Out Simple Queries. It can be tiresome having to answer the same old queries when a visitor calls your business.  Having an outsourced live chat solution means simple questions…

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Live Chat Improving Estate Agents Digital Offering

  • Post author:Chat Heroes
  • Post published:15th October 2017
  • Post category:Uncategorised

Brick & Mortar Estate Agents Digital Offering - Falling Short The article below clearly identifies that Purplebricks pricing and digital model, is enabling them to continue to dominate the property…

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Can Solicitors Use Live Chat?

  • Post author:Chat Heroes
  • Post published:5th October 2017
  • Post category:Customer Service/Lead Generation/Uncategorised

Can Solicitors Use Live Chat - to Improve their Business Chat Heroes had an article published in Manchester based M3 - Marketing Aspects magazine. The full article can be found…

Continue ReadingCan Solicitors Use Live Chat?
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  • Christmas Holiday Coverage 2020
  • Can You Improve Lead Generation Conversion? Interview with Paul Lawton
  • Are You Risking Brand Damage with Bad Customer Service?
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‘Chat Heroes’ is a trading name of SME Business Chat Ltd, a limited liability company registered in England and Wales (company number 09226318). Registered office: Town Hall Chambers, High Street East, Wallsend, Newcastle Upon Tyne, NE28 7AT. VAT registration number: GB195996232.

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