LEAD GENERATION WITH ONLINE CUSTOMER SERVICE

THERE IS CURRENTLY A GAP BETWEEN TRAFFIC TO YOUR WEBSITE AND QUALITY LEAD GENERATION. CHAT HEROES BRIDGES THAT GAP WITH ONLINE CUSTOMER SERVICE THROUGH MANNED LIVE CHAT.

Increase Lead Generation

Chat Heroes interact and answer questions from potential customers and clients turning website visitors into a qualified leads. We take key contact details including name, emails and phone number which will be sent instantly to you via email.

Increase Customer Loyalty

It is important to understand that not everyone who comes to your website is ready or willing to make purchases. Chat Heroes engage with your visitors building trust, loyalty and understanding among your customers which increase lead generation and customer loyalty.

Upsell Product/Services

Based on the recommendations in your FAQ Database and information on your website, our Chat Heroes team will upsell products/services where appropriate during live chats. This increases the overall value of each lead and sale.

Weekly Reports

A weekly report is sent to you every Monday. It contains full transcripts of every chat within the past week, a user history, the customer journey during the chat and other key information that will help you understand your customers better.

Real People

Our Chat Heroes are real people and have real engagement with your website visitors. We are based in the UK and specialise in using chat to generate leads for any business.

Proactive Live Chat

Our research has shown that proactively inviting your website visitors to chat increases the amount of chats you have by 98% which increases engagement and time spent on your website.

7 Days A Week

Chat Heroes are live on your site even when your business is closed providing online customer service 9am–10pm Mon-Fri & 9am-7pm Sat-Sun. These operating times have proven to be the most effective for our customers to maximise lead generation.

Instant Lead Notification

Leads are sent directly to you via email instantly. All leads contain the minimum of the customer’s name and one form of contact detail i.e. phone number or email. All leads are included in your monthly cost. There is no additional charge to have a lead sent instantly to you.

Experienced Chat Agents

9AM-10AM MON-FRI / 9AM-7PM SAT-SUN

Easy Set Up

Quality Lead Generation

Live Chat Software Included

Pro-active Live Chat

Upsell Product/Services

Build Email Lists

Mobile Optimised

Instant Lead Notification

100% UK Based

Post Chat Surveys

Chat Heroes Integration

Chat Heroes live chat software integrates with most of the industry leading website design CMS (Content Management Systems) software. This includes the 4 most popular platforms, WordPress, Joomla, Drupal and Magento. In fact our live chat software integrates with any HTML based website or CMS software.

Our software also integrates with most of the largest ecommerce software on the market today including Woocommerce, Shopify and Bigcommerce.

If you do not see your website software here do not worry, let us know what your site is built in and we can advise if it will work or test it before starting a 30 day trial.

How Much Could Chat Heroes Help You Build Your Business?

Discover if your business can benefit from Chat Heroes manned live chat service by answering a few quick questions

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