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Simple, Fast, Property Leads
More Valuations
More Landlords
More Lettings
Fast responses from real people
100% UK Based
30 Day Trial
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Why
manned live chat
Chat Heroes
Works For Property Businesses

Live chat is an engaging and cost effective way to generate leads for your business

Step 1: Set Up & Publish

Complete your Frequently Asked Questions Database using our recommended core questions and sector specific customisable templates. Choose from a range of chat box colours and options, including having a custom box (fees apply).  Add the chat box to your website in seconds.

Step 2: Drive Traffic

Promote your website by utilising organic or paid social media traffic, website or blog traffic and more. Your chat box is live on every page of your website meaning you can get the most out of your current traffic and can capitalise on paid traffic.

Step 3: Engage & Capture

Capture qualified leads and promote landlord services, valuations, lettings and house sales in a personalised way. We quickly respond to all questions based on your FAQ Database, allowing you to reach your audience with information and deals most relevant to their needs. Promote sales, deals and more!

Step 4: Convert

Drive direct and follow-up sales. All leads are sent instantly to you with a full transcript via email. Convert leads quickly or down the line with a follow up that is personalised based on the chat outcome.

How Can Chat Heroes Manage Your Live Chat When We Don’t Know Your Business?

1)  Complete your Frequently Asked Questions database and choose your chat box design

  • Complete 7 core business questions (minimum requirement)
  • Choose from a range of sector specific, pre-populated and customisable questions and answers
  • Add your own expected questions and answers
  • Choose your chat box colour
  • Remove the Chat Heroes logo by upgrade to a white-label service *
  • Upgrade to a custom chat box, add your logo, brand colours with a unique design.*
  • Add to website in seconds

*This will incur a small cost

2) We proactively engage with your website visitors, creating an amazing customer experience and generate you hot leads

  • Your live chat box automatically appears and engages with your website visitors
  • Real people respond within seconds
  • All chat agents are UK based
  • Answers based on your pre-approved Frequently Asked Questions Database
  • Fast customer service, providing answers to questions as your customers have them
  • Develop a strong relationship with your website visitors who quickly build trust in your business
  • Live when your customers are on your site, even if your business is closed

3)  Our chat agents skilfully gather key contact details and send them instantly to you

  • Based on your frequently asked questions we recommend (upsell) related products and services
  • All leads sent instantly to you via email with a full transcript
  • Leads consist of a minimum of a name and one contact detail e.g. email address or phone number
  • Weekly reports of all chats including leads
  • Ongoing support from your dedicated account manager to continually improve performance and increase quantity and quality of leads

Find Out Why Our Customers Love Chat Heroes

Castledene Logo
John Paul, Managing Director at Castledene

“One  of the key drivers and factors that made us partner with Chat Heroes was the fact that they have significant Estate Agency and Letting Agency experience.”

Why Choose Chat Heroes?

  • 30 Day Trial

    Try our manned live chat service for 30 days. With no card details taken, there is no risk and no obligation.

  • No Tie-In Contracts

    We work on a month by month basis, meaning there is no minimum term or long term contracts. You can cancel the service at any time.

  • Quick & Easy Set Up

    We work with you to get your chat box live on your site as quickly as possible. We have had clients approve FAQ’s, design a custom chat box and install the code on their site within hours of registering.

  • Pre-Approved Responses

    We work with you to create a small database of Frequently Asked Questions, which means all the responses given to your website visitors are pre-approved by you. For any questions we cannot answer we will take their contact details and send them through to a member of your team as a lead.

  • 100% Based In The UK

    Yes, our contact centre and all staff are UK based, you are welcome to come visit us and meet the team at any time. Our office address is Town Hall Chambers, High Street East, Wallsend, Newcastle upon Tyne, NE28 7AT.

  • Live Chat Software Included

    The live chat software is included within your monthly cost so there is no hidden fees or software headaches.

% OF CHATS GENERATE LEADS FOR OUR CLIENTS0%
% INCREASE IN LEADS OVER 6 MONTHS0%
% Of people hate waiting longer then 60 seconds for a chat0%
% of people want to speak to a real person before purchasing0%
% MORE CHATS USING PRO-ACTIVE LIVE CHAT0%

We Are Human

We are real people based in the UK, who are specialists in engaging with people using live chat, building relationships and capturing leads.

7 Days A Week

Customers are visiting your website even when your business is closed, we make sure a real person is there to engage with them and capture their contact details.

Cost Effective

We are 23x cheaper than employing a full time employee, costing as little as 26.8p per hour, with no set up or cancellation fees.

No Monthly Contracts

We work with you on a monthly rolling contract, cancel anytime with no hidden fees. Our aim is to provide an amazing service that you will not be able to live without so there is no need to tie you in.

Customer Service

We become an extension of your business by providing amazing customer service this begins by rapidly responding to chats. We use your FAQ Database to respond with the correct answers, while giving a warm and professional chat experience.

Lead Generation

We gather key contact details and send them instantly to you along with a full transcript, then all you have to do is follow up and convert them into a sale, directly contributing to your business growth.

Dedicated Account Manager

You will receive a personal account manager that will work with you to continually improve our understanding of your business, recommendations on how to update your FAQ Database and increase your return on investment.

More Leads Captured

We answer your website visitor’s questions, building relationships and gather key contact details. We then send them instantly to you along with a full transcript, directly contributing to your business growth.

This has worked for hundreds of organisations like you already…see their success.

Will Chat Heroes Help Generate Leads For Your Property Business?

DISCOVER IF YOUR BUSINESS CAN BENEFIT FROM CHAT HEROES MANNED LIVE CHAT SERVICE BY ANSWERING A FEW QUICK QUESTIONS

Take The Quiz